Privacy Policy.
Your trust matters to us. This Privacy Policy explains how ARK Digital Beast collects, uses, stores and protects information when you use our website, agency services, academy programs, webinars and related services.
ARK Digital Beast operates digital marketing services and educational programs through ARK Digital Academy. We collect information that is reasonably necessary to respond to inquiries, provide our services, manage registrations and enrollments, communicate with users and operate and improve our website.
About this Privacy Policy
This Privacy Policy describes how ARK Digital Beast ("ARK Digital Beast", "we", "us" or "our") handles information when you visit arkdigitalbeast.com, contact us about an agency project, register for a webinar, enroll in an educational program, purchase an eligible product or service, or otherwise interact with us.
ARK Digital Beast operates both a digital marketing business and an educational platform. Therefore, the information we process may vary depending on whether you are a website visitor, prospective client, client, webinar participant, student or customer.
By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy, subject to applicable law.
Information we may collect
The information we collect depends on how you interact with ARK Digital Beast.
Contact Information
Such as your name, email address, phone or WhatsApp number and other contact details you provide.
Project Information
Information about your business, website, goals, services required, budget, timeline or project needs.
Enrollment Information
Information submitted when you register for webinars, courses, training programs or other academy services.
Technical Information
Certain browser, device, referral, cookie, usage and website interaction information may be collected automatically.
We may also receive information contained in communications you send to us, including emails, messages, support requests, feedback and information voluntarily provided during our business relationship.
How we collect information
Information may be collected when you directly provide it to us or through technologies and service providers used to operate our website and business.
This can include information submitted when you:
- Complete a Start a Project or other inquiry form.
- Register for an upcoming webinar.
- Enroll in or inquire about an ARK Digital Academy course.
- Purchase a product, course or eligible service.
- Join a WhatsApp group or communicate with us through WhatsApp.
- Contact us by email or another communication channel.
- Interact with our website, pages and content.
How we use your information
We may use information we collect for legitimate business, operational, educational and communication purposes, including:
- Responding to inquiries and project requests.
- Providing requested agency or academy services.
- Managing course enrollment and webinar registration.
- Sending information relevant to a webinar or course you joined.
- Providing class links, notices and program-related communication.
- Processing and administering eligible transactions.
- Providing customer or student support.
- Maintaining records related to registrations and services.
- Improving our website, services and educational programs.
- Protecting our website and preventing misuse or fraud.
- Complying with legal and regulatory requirements where applicable.
Where permitted, we may communicate with you about relevant ARK Digital Beast services, courses, webinars or updates. You may ask us to stop promotional communication using the contact details provided in this policy.
Courses, webinars & educational programs
When you register for a webinar or enroll in a course, we may collect information necessary to identify your registration, communicate with you and provide access to the relevant program.
This may include your name, email address, WhatsApp or phone number, selected webinar or course, registration information and other details that you voluntarily submit.
ARK Digital Beast may use WhatsApp groups or other communication channels to distribute class links, webinar information, educational updates and program-related notices.
If you choose to join a third-party group or platform, information visible through that platform may also be subject to that platform's own privacy practices and settings.
Agency inquiries & client information
If you contact ARK Digital Beast regarding digital marketing or related agency services, we may collect information necessary to understand and respond to your requirements.
This may include:
- Your name and contact information.
- Business or brand information.
- Website or social media details you provide.
- Services you are interested in.
- Your goals, approximate budget and timeline.
- Information necessary to prepare or manage a project.
Information received from clients in connection with a project will be used for legitimate project, communication, administration and service-delivery purposes.
Payments & transaction information
When paid products, courses or services are offered through our website, payment transactions may be processed through third-party payment providers or financial institutions.
ARK Digital Beast may receive transaction-related information such as payment status, transaction reference, amount, product or service purchased and customer details necessary to administer the transaction.
Where payment is processed directly by an independent payment gateway, sensitive card, banking or payment credentials are handled according to that provider's systems and policies. We do not claim to control the independent processing practices of third-party payment providers.
Cookies, analytics & website data
Our website may use cookies and similar technologies to support website functionality, understand how visitors interact with the website, remember certain preferences, maintain security and measure website performance.
Depending on the technologies enabled on our website, analytics or third-party services may collect information such as browser type, device type, approximate location derived from technical information, referring pages, pages visited and interactions with the website.
You may be able to control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Third-party services
ARK Digital Beast may use external platforms and service providers to operate different parts of its business. Depending on the service you use, these may include services for:
- Website hosting and infrastructure.
- Website analytics and performance measurement.
- Payment processing.
- Email and business communication.
- WhatsApp communication and groups.
- Google Meet or similar live-class technologies.
- Forms, security, storage and other website functionality.
Third-party providers operate under their own terms, privacy policies and data-handling practices. We encourage you to review the relevant policies when using those services.
When information may be shared
We do not intend to sell your personal information as a business model. Information may, however, be disclosed when reasonably necessary to operate our services.
For example, information may be shared with:
- Service providers helping us operate our website or deliver services.
- Payment providers involved in processing a transaction.
- Professional advisers or contractors where reasonably necessary and appropriate.
- Government, regulatory or legal authorities where disclosure is required by applicable law or a valid legal process.
- Relevant parties where reasonably necessary to protect our rights, users, business or systems from fraud, abuse or security threats.
How long we keep information
We retain information for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate business and transaction records, resolve disputes, enforce agreements, prevent abuse and comply with applicable legal requirements.
Different categories of information may therefore be retained for different periods. When information is no longer reasonably required, we may delete, anonymize or otherwise dispose of it, subject to legal, operational and backup requirements.
How we protect information
We take reasonable administrative, organizational and technical measures intended to protect information against unauthorized access, misuse, loss, alteration or disclosure.
However, no website, online transmission, database or storage system can be guaranteed to be completely secure. You should therefore use appropriate care when transmitting information online.
Your choices & privacy requests
Depending on applicable law and the nature of our relationship, you may contact us regarding personal information associated with you.
You may ask us to:
- Provide information about personal data we hold about you.
- Correct inaccurate or incomplete information.
- Delete certain personal information where appropriate.
- Stop certain promotional communications.
- Address a privacy-related concern or question.
We may need to verify your identity before acting on certain requests. Some information may need to be retained where permitted or required for legal, security, transaction or legitimate business-record purposes.
Privacy requests can be sent to askdigitalbeast@gmail.com.
Children's privacy
Our commercial services and educational programs are not designed for the purpose of knowingly collecting personal information from young children without appropriate authorization.
If you believe a child has submitted personal information to us in circumstances where parental or guardian authorization is required, please contact us so that we can review the situation and take appropriate action.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, technologies or applicable requirements.
When we make changes, the revised policy may be published on this page with an updated "Last Updated" date. We encourage visitors to review this page periodically.
Contact ARK Digital Beast
If you have a question about this Privacy Policy or want to make a privacy-related request, you can contact us using the details below.
ARK Digital Beast
For privacy questions, data requests or concerns regarding how information is handled on ARK Digital Beast, email us and provide enough information for us to understand your request.
✉ askdigitalbeast@gmail.com